(US) Get No-Cost Support From a Cigna Nurse Advocate

Have a health question and aren’t sure where to start? Your Cigna Healthcare Nurse Advocates are here to help.

Whether you’re wondering if a symptom requires urgent care, looking for a provider, or have questions about your medications, Cigna Healthcare’s Health Information Line connects you with a personal nurse advocate who can provide information and help you understand your options.

The service is available at no additional cost and is designed to give you convenient, confidential support when you need it.

How Can a Nurse Advocate Help?

Nurse advocates can help you navigate everyday health questions and make informed decisions about your care. For example:

Not sure where to go for care? A nurse advocate can help you determine whether virtual care, your primary care provider, urgent care, or another option may be appropriate.

Have questions about a symptom? Get information to help you decide what type of care may be appropriate.

Looking for a provider? Nurse advocates can help you find doctors and specialists in your area.

Have questions about medications? Get information about prescription options, potential savings, and convenient delivery services.

Need help navigating your health benefits? A nurse advocate can help point you toward resources and services available through Cigna Healthcare.

Connect With a Nurse Advocate

CHAT
Available Monday–Friday, 9:00 a.m.–8:00 p.m. ET, excluding holidays, through myCigna.com or the myCigna mobile app.

CALL
Nurse advocates are available 24 hours a day, 7 days a week, 365 days a year.
1 (800) 244-6224

Simply call the Health Information Line number listed on the back of your Cigna Healthcare ID card.

Confidential Support, When You Need It

The Cigna Healthcare Health Information Line is confidential and available at no additional cost. Whether you have a quick health question or need help determining where to turn for care, a nurse advocate can be a helpful resource.

Keep your Cigna Healthcare ID card handy and take advantage of this resource whenever you need it.